Competition Terms & Conditions

REAL Festival 2026 post event online survey prize terms and conditions

  1. The draw will be completed by random selection of email addresses collected with permission during the survey.
  2. Employees of the promoter and agencies associated with this promotion (Penrith City Council and Stollznow Research) are ineligible to enter the competition, as are their immediate families.
  3. There are five prizes. Each prize is one Westfield Gift Card valued at $200. The total prize pool is $1,000. Prizes are to be selected within 14 days of prize draw.
  4. To enter, entrants must have completed the REAL Festival post event survey online. Only one entry is permitted per person. The Promoter reserves the right to verify the validity of entries.
  5. Entrants and winners of the competition must be 18 years old and over.
  6. Your personal details will not be given to Penrith City Council and are for the purpose of the competition only. Only the details of the winners will be passed on to Penrith City Council.
  7. The promoter reserves the right to withdraw or amend the competition as necessary due to circumstances outside its control.
  8. The prize is non-transferable and non-redeemable for cash. Any attempt to resell or auction all or any part of this prize will result in an immediate cancellation of the prize. Prize cannot be exchanged for anything else. In the event that, for any reason whatsoever, a winner does not take an element of the prize at the time stipulated by the promoter then that element of the prize will be forfeited by the winner and cash will not be awarded in lieu of that element of the prize. The promoter accepts no liability to loss or damage of the prize in transit to the prize winner.
  9. The promoter reserves the right to substitute the prize for an item of equal value at their discretion.
  10. The promoter shall not be liable for any loss or damage whatsoever which is suffered (including, but not limited to, indirect or consequential loss) or for personal injury which is suffered or sustained, in connection with the prize, except for any liability which cannot be excluded by laws.
  11. Promotion opens at 12:00 am AEST on 14 September 2026 and closes at 11:59 pm AEST on 27 September 2026. Survey may be extended at the promoter’s discretion.
  12. By entering the competition, all entrants will be deemed to have accepted and agreed to be bound by these rules.
  13. The Promoter is Stollznow Research, Suite 204, 156 Military Road, Neutral Bay NSW, 2089.
  14. The information you are asked to provide to Stollznow Research is personal information and is protected by the Privacy Act 1988. Stollznow Research and partners in the competition will not disclose this information to other parties other than in accordance with the Privacy Act 1988.
  15. Independent financial advice should be sought as tax implications may arise as a result of accepting the prize.
  16. The five winners will be selected by random electronic draw at 12 noon AEST on Wednesday 30 September 2026 at the offices of Stollznow Research Winners will be contacted by provided email during business hours on the day winners are drawn.
  17. If the prize winner has not responded within seven days of notification, any unclaimed prizes will return to the prize pool, and a second selection will be made.
  18. The Promoter does not assume any responsibility for the prize offered as part of this competition and accepts no liability in connection with the prizes. The prize has not been certified by the Promoter as fit for purpose and under no circumstances will the inclusion of the prizes in the competition be construed as an endorsement or recommendation of the prize by the Promoter.
  19. Once notified, winners will be required to collect their prize from the Penrith City Council Civic Centre, located at 601 High Street, Penrith NSW 2750 or sent by Australia Post if both parties are in agreeance to that method.